Where telehealth claims break
- Wrong place of service (02 vs 10) for the payer
- Missing or incorrect modifier 95 / GT
- Medicare in-person visit windows for certain services
- State license and patient location mismatches
- Payer policies that still limit audio-only visits
How we prevent them
Claim scrubbing uses telehealth-specific edits, and your dashboard shows denial reasons by payer so patterns get fixed at the source — not just resubmitted.